Learning and Evaluation

• How do you know your work is working?

• How can you turn your stories into evidence?

• How does your organisation learn best?

• How do you know if you’re measuring the right things?

We co-create learning partnerships that prove the impact organisations are having, using measurement, evaluation, and learning to weave stories and data into compelling evidence.

We work with you to:

• describe the changes you want to see in the world

• design measures to tell you if you’re on the right track

• reveal successes and tell you why they happened

• support you in becoming a learning organisation

So you can have the greatest impact, on the greatest number

In our work with more than 200 organisations in the last decade, we’ve learned that:

• Learning is most valuable when it’s always happening because, in a constantly changing world, adapting your work to fit the new normal is always a work in progress

• Evaluation done with integrity is the best predictor of better solutions for your mission, and the people you exist to serve

• A learning culture is the best early-warning-system for things that aren’t working, and the best way to avoid trouble

• Learning needs to be shared if it is going to shape practice and shift systems

Strategy and Design

• In an uncertain world, how do you know which direction to take?

• How do you design your mission? your model? your money?

• How do you choose the right things to do?

• How can you capture people’s imagination, inspire them to listen, to join you, to back you?

We facilitate organisational design and strategy, helping you look in the mirror at yourselves, and through the window at the world. We use business modelling, organisational personality testing, governance design, and market analysis, to reveal the world and help you find your unique place in it

We work with you to: 

• spot patterns and translate trends, to help you see a way ahead

• create scenarios, to help you choose and check your strategy

• help you find your voice to tell a compelling story

• co-design your plans and your processes to match your purpose

So you can be in the right shape, and do the right things for the people you serve

In our work with more than 200 organisations in the last decade, we’ve learned that:

• In the social sector, organisations typically exist to make a difference, not make a fortune. That takes a special kind of strategy and design

• In an unpredictable world with its unknown territory, strategy is a quest for agility not certainty. You’ll need a compass not a map

• Money can bend your organisation out of shape – designing your strategy to avoid this will help you sleep better

• In a world of doing, creating space for thinking about strategy and design is essential. Our advice is don’t just do something, sit there!

People and Organisations

• How can you cultivate the right culture in your organisation?

• How do you make structures and processes more human?

• How can you find the right people, and help them to be who they are?

• How do you lead a purpose-driven organisation in today’s world?

We help create people first organisations, cultures, structures, and teams. We use psychology, behavioural science, and human-centred design, to equip organisations to deliver on their missions

We work with you to: 

• evaluate and re-imagine cultures

• design people-centred structures and processes

• develop and support leaders

• reduce conflict and build collaborative teams

So you can be the best version of yourselves, and be who you are

In our work with more than 200 organisations in the last decade, we’ve learned that:

• Organisations cannot be what their people are not. Values matter. An organisation becomes the shape of its people

• If you want to support and lead others, you need to start with you

• As well as working in your organisation, working on your organisation is the number one predictor of how well you will deliver your mission

• We are a social species and, in the social sector, social organisations do best. Relationships and collaboration matter, internally and externally. All of us is smarter than any of us